The cards below summarise key data practices at a glance. They do not replace the full Policy — all users should read the complete document below.
Data Encryption
All personal and financial data is encrypted in transit and at rest using 256-bit SSL.
No Data Selling
We never sell, rent, or trade your personal data to third-party advertisers or data brokers.
Your Controls
You have the right to access, correct, and request deletion of your personal data at any time.
Cookie Transparency
We use only functional and analytics cookies. No cross-site tracking or third-party ad cookies.
Defined Retention
Data is retained only as long as legally required or necessary for the stated purpose.
DPO Contact
A designated Data Protection contact is available for all privacy-related enquiries.
Introduction
This Privacy Policy (hereinafter "Policy") sets out how Angel4D (hereinafter "Angel4D", "we", "us", or "our") collects, processes, stores, and protects the personal data of individuals who access, register on, or use the Angel4D online gaming and sports betting platform accessible at https://angel4d.cam (the "Platform").
Angel4D operates under international online gaming licensing and is committed to maintaining the privacy and security of all personal data it processes in accordance with applicable international data protection standards, including principles broadly aligned with the General Data Protection Regulation (GDPR) and comparable frameworks.
By accessing the Platform, creating an Account, or submitting personal information to us in any manner, you acknowledge that you have read this Policy in its entirety and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy applies to all users of the Platform, including visitors who browse without registering, registered players from Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and across Malaysia, as well as any individual who contacts Angel4D through our support channels.
Definitions
The following definitions apply throughout this Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably identify a natural person, including name, email address, identification number, IP address, or device identifiers. |
| Processing | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| Data Controller | The entity that determines the purposes and means of Processing Personal Data — in this case, Angel4D. |
| Data Processor | A third party that processes Personal Data on behalf of the Data Controller (e.g., payment processors, KYC verification providers). |
| Data Subject | The natural person whose Personal Data is being processed — i.e., you, the Platform user. |
| Consent | A freely given, specific, informed, and unambiguous indication of the Data Subject's wishes signifying agreement to the processing of their Personal Data. |
| KYC | Know Your Customer — the identity and address verification process required of all registered players prior to processing withdrawals. |
| Cookie | A small text file stored on your browser or device by the Platform that helps facilitate certain Platform functionalities and analytics. |
Data Controller Identity
Angel4D acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, Angel4D determines the purposes for which Personal Data is collected and the means by which it is processed.
Angel4D has designated a data privacy contact responsible for overseeing data protection compliance and handling Data Subject rights requests. This contact can be reached via email at [email protected] with the subject line "Privacy / Data Protection".
Where Angel4D engages third-party service providers (Data Processors) to process Personal Data on its behalf — such as KYC verification vendors, payment processors handling Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, and Public Bank transactions, and cloud infrastructure providers — appropriate data processing agreements are maintained with such processors to ensure they handle your data in compliance with applicable standards.
Personal Data We Collect
Angel4D collects Personal Data across the following categories, depending on your level of engagement with the Platform:
4.1 Registration Data
When you create an Angel4D Account, we collect: full legal name, date of birth, email address, mobile phone number, and residential address. This information is necessary to establish your account and confirm eligibility (including age verification — you must be 21 or above).
4.2 KYC Verification Data
To comply with anti-money-laundering (AML) obligations and to verify your identity prior to processing withdrawals, we collect: copies of government-issued photo identification (Malaysian MyKad / NRIC, passport, or driver's licence), proof of residential address (utility bill or bank statement dated within 3 months), selfie photographs for liveness verification, and payment method ownership documentation (e.g., screenshot of your Touch 'n Go eWallet or Maybank account showing your registered name).
4.3 Transaction & Betting Data
We record all financial transactions processed on the Platform, including: deposit amounts and methods (e.g., DuitNow, FPX, Boost, GrabPay), withdrawal requests and processing records, betting history (markets, stakes, outcomes, and timestamps), bonus claims and wagering progress, and Account Balance snapshots. These records are maintained for regulatory compliance and audit purposes.
4.4 Technical & Device Data
When you access the Platform, we automatically collect: IP address, browser type and version, device type and operating system, session duration and page interaction data, referring URL, and approximate geographic location (derived from IP — not GPS-level precision). This data supports Platform security, fraud detection, and service optimisation.
4.5 Communications Data
When you contact our support team via live chat, email, or any other communication channel, we retain records of those communications — including the content, timestamps, and resolution notes — for quality assurance, dispute resolution, and regulatory purposes.
4.6 Marketing Preference Data
Where you have opted in to receive promotional communications, we hold your communication preferences and interaction history (e.g., email open rates, promotion uptake). You may update or withdraw these preferences at any time via your Account settings or by contacting support.
Purpose of Processing & Legal Basis
Angel4D processes Personal Data for defined purposes, each supported by a valid legal basis:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, device data | Contractual necessity |
| Identity verification (KYC) | KYC verification data | Legal obligation (AML compliance) |
| Processing deposits and withdrawals | Transaction data, KYC data | Contractual necessity |
| Fraud prevention and platform security | Technical data, transaction data | Legitimate interest |
| Regulatory reporting and AML compliance | All relevant data categories | Legal obligation |
| Customer support and dispute resolution | Communications data, account data | Contractual necessity / Legitimate interest |
| Promotional communications (opted-in) | Marketing preference data, email | Consent |
| Platform analytics and improvement | Technical data, betting data (aggregated) | Legitimate interest |
| Responsible gambling monitoring | Betting data, transaction data | Legal obligation / Legitimate interest |
Angel4D will not process your Personal Data for purposes incompatible with those listed above without first obtaining your explicit consent or establishing another lawful basis for processing.
Data Sharing & Disclosure
Angel4D does not sell, rent, or trade your Personal Data to any third party for commercial advertising purposes. However, we may share your data in the following limited and controlled circumstances:
6.1 Service Providers (Data Processors)
We engage carefully selected third-party service providers who process Personal Data on our behalf and under our instruction, including: KYC and identity verification technology providers, payment processors and banking partners facilitating MYR transactions via Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, and Hong Leong, cloud hosting and data storage infrastructure providers, anti-fraud and cybersecurity technology vendors, and customer support platform providers. All such providers are contractually bound to process your data only as directed by Angel4D and in accordance with applicable data protection standards.
6.2 Regulatory & Legal Authorities
We may disclose Personal Data to relevant authorities where required to do so by applicable law, court order, or regulatory obligation — including but not limited to disclosure to financial intelligence units in connection with AML reporting obligations, and to gaming regulators in connection with licensing compliance audits.
6.3 Business Transfers
In the event of a merger, acquisition, corporate restructuring, or sale of all or part of Angel4D's business assets, Personal Data held by Angel4D may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer that materially affects your rights under this Policy.
6.4 With Your Consent
We may share your data with third parties in circumstances not described above where you have provided explicit, informed consent for us to do so. You may withdraw such consent at any time.
International Data Transfers
Angel4D operates under international online gaming licensing, and some of the service providers and infrastructure partners we use are located outside Malaysia. As a result, your Personal Data may be transferred to, stored in, or processed in jurisdictions other than Malaysia.
Where such transfers occur, Angel4D ensures that appropriate safeguards are in place to protect your Personal Data, including contractual clauses based on internationally recognised data transfer mechanisms and assessments of the recipient country's data protection standards.
Data Retention
Angel4D retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following indicative retention periods apply:
- Account and KYC data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in compliance with AML regulatory requirements.
- Transaction and betting records: Retained for a minimum of five (5) years following the relevant transaction date, as required for financial regulatory purposes.
- Customer support communications: Retained for a minimum of two (2) years from the date of the last relevant interaction, for quality assurance and dispute resolution purposes.
- Technical and device data (logs): Typically retained for a rolling period of 12 months, unless extended for fraud investigation purposes.
- Marketing preference data: Retained for the duration of the opted-in relationship and for up to 12 months following withdrawal of consent, for suppression list maintenance.
Following the expiry of the applicable retention period, Personal Data is either securely deleted or irreversibly anonymised so that it can no longer be used to identify you.
Data Security
Angel4D implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
- 256-bit SSL/TLS encryption for all data in transit between your browser/device and our servers.
- Encryption at rest for sensitive data including KYC documents, identity information, and financial records.
- Role-based access controls (RBAC) ensuring that only authorised personnel with a demonstrated business need can access specific categories of Personal Data.
- Multi-factor authentication (MFA) requirements for internal systems accessing sensitive player data.
- Regular third-party security audits and penetration testing of our Platform infrastructure.
- 24/7 automated fraud and anomaly detection systems that flag and investigate unusual account activity patterns.
- Incident response procedures — in the event of a data breach affecting your rights, Angel4D will notify affected users without undue delay and take all necessary steps to contain and remediate the incident.
Cookies & Tracking Technologies
The Angel4D Platform uses cookies and similar tracking technologies to ensure proper functioning, improve user experience, and support analytics. The following categories of cookies may be placed on your device:
10.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies (to keep you logged in), security tokens, and language preference settings. No consent is required for these cookies.
10.2 Analytics Cookies
We use first-party analytics tools to understand how players interact with the Platform — including pages visited, time on site, and navigation paths. This data is aggregated and anonymised; it does not identify you as an individual. These cookies help us improve Platform performance and content relevance.
10.3 Functional Cookies
Functional cookies remember your Platform preferences — such as your preferred language, odds format (decimal/fractional), and notification settings — to deliver a more personalised experience on return visits.
10.4 What We Do Not Use
Angel4D does not use third-party advertising cookies, cross-site tracking pixels, or social media tracking technologies that build profiles of your browsing behaviour across external websites. Your betting and Account activity is not shared with external advertising networks.
10.5 Managing Cookies
You may control and restrict cookies through your browser settings. Note that disabling strictly necessary cookies will affect Platform functionality. Most modern browsers (Chrome, Firefox, Safari, Edge) provide cookie management tools in their privacy settings.
Your Data Subject Rights
As a Data Subject, you hold the following rights in relation to your Personal Data held by Angel4D. These rights may be exercised by contacting us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond fully within 30 days.
Right of Access
You have the right to request a copy of the Personal Data Angel4D holds about you, along with information about how it is being processed. We will provide this in a clear, structured format.
Right to Rectification
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain information directly through your Account settings.
Right to Erasure ("Right to be Forgotten")
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to our legal obligations to retain certain data (see Section 8).
Right to Restriction of Processing
You may request that we restrict processing of your Personal Data — for example, while a rectification request is being assessed, or while you contest the legitimate interest basis for processing.
Right to Data Portability
Where processing is based on consent or contractual necessity, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to request transmission to another controller where technically feasible.
Right to Object
You may object to processing based on legitimate interests at any time. You have an absolute right to object to processing for direct marketing purposes, which will be honoured immediately upon receipt of your objection.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal can be completed via your Account settings or by contacting support.
Angel4D will not charge a fee for exercising these rights unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline the request, with written explanation.
Protection of Minors
The Angel4D Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain Personal Data of persons under the age of 21.
All account registrations are subject to age verification as part of our KYC process. Where Angel4D discovers or has reasonable grounds to believe that a person under 21 has registered an Account or provided Personal Data, we will immediately suspend the Account, delete or anonymise the associated Personal Data to the extent legally permissible, and withhold any associated balances pending investigation.
If you are a parent or guardian and believe that a person under 21 in your care has accessed the Angel4D Platform, please contact us immediately at [email protected] with the subject line "Minor Account Concern" and we will act promptly.
Changes to This Privacy Policy
Angel4D reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or business operations. When material changes are made to this Policy, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification email to all registered Account holders at the email address on file.
- Display a prominent notice on the Platform for a period of not less than seven (7) days following the change.
Your continued use of the Platform following the effective date of any updated Policy constitutes your acknowledgement of and consent to the revised terms. If you do not agree with a material change, you may request Account closure in accordance with our Terms & Conditions.
We recommend that all users review this Policy periodically. Previous versions of this Policy are available upon written request to [email protected].
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact Angel4D through the following channels:
- Live Chat: Available 24/7 via the Platform. Average response time under 5 minutes for general enquiries.
- Email: [email protected] — for formal Data Rights Requests, please use the subject line "Data Rights Request" or "Privacy Enquiry".
Our team serves players across Malaysia — including Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and beyond. We aim to acknowledge all privacy-related requests within 5 business days and to respond fully within 30 calendar days. Complex requests may require up to 60 days; we will inform you if an extension is required and provide reasons.
This Privacy Policy was last reviewed and updated on 1 January 2026. Angel4D reserves all rights not expressly granted herein.
Your Data Is Safe With Angel4D
We take your privacy seriously — 256-bit encryption, no data selling, and full transparency about how your information is used. If you have questions, our support team is available 24/7. Play with confidence. 21+ only. Gamble responsibly.